How feedback informed the design of the Local Offer 2023

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Services on the Local Offer

Feedback  

Families have contacted us to ask for information about the support available for specific conditions, including: 

  • Paediatric Acute-onset Neuropsychiatric Syndrome (PANS) and Paediatric Autoimmune Neuropsychiatric Disorders Associated with Streptococcal Infections (PANDAS) 
  • Foetal Alcohol Spectrum Disorders (FASD)  
  • eating disorders 

Response  

We added relevant support groups, services and charities to the directory. 

Feedback  

We ran a campaign asking families to tell us about services, activities and groups that support children or young people with SEND. Many people completed our short form with recommendations. 

Response 

We reviewed suggestions and invited all eligible services to join the directory.  

Feedback  

The Essex Family Forum published the results of their annual Family Impact Survey. The report included a list of support groups and charities that participants valued. 

Response 

We identified support groups and charities that were not yet on the directory. We invited them to join the directory.