Layout
Feedback
We conducted research at the spring 2023 Essex Local Offer Roadshows.
One finding was that that parents and carers were not scrolling down the homepage. There was a lot of white space between the banner picture and the main homepage content. People did not notice there was more content further down the page.
Response
We reduced the size of the banner picture and the white spacing. This means that some of the first information tiles can be seen when the homepage is loaded. This encourages users to scroll down the page to see more.
Feedback
We carried out an online research activity called tree testing. We found that some participants were looking for information in different places. For example, some participants thought that information about:
- finding a school or college would be under Moving in and out of Essex with an EHCP
- how annual reviews work would be under What an EHCP is and who they are for
Response
We added links between the different sections.